The Lights On Updates

Rodger Wada on rate integrity after renovation, hidden GDS costs in branded invoices, and why independents leave repeat-guest money on the table.

Dan Wacksman on OTA discipline, the ROAS trap, tech stack audits, and why Hawaii's strong occupancy numbers still keep independent operators up at night.

How Geoff Graf doubled Aqua’s hotel portfolio, built Hogan’s owner-first model, and what small operators should outsource before a full management agreement.

Emanuel Moura, Director of Growth at Lights On, on building a connected system of paid, email, organic, and data for hotel direct bookings.

Kin Sio is joined by Brent Shiratori, Founder and CEO of Aidia Marketing, to discuss brand differentiation and storytelling for independent hotels. Brent explains how uncovering a property’s unique narrative can strengthen its brand and help smaller hotels compete with larger chains.